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Hosted Microsoft Exchange Services

OMG Tech Solutions offers the highest uptime guarantee in the industry: 100%. Can your existing email provider offer this Service Level Agreement (SLA) and also meet it for the previous 12 months?

Email is no longer a luxury and has become just as important, if not more, as the telephone. We understand that email downtime results in financial losses for our customers. It is with that need in mind that we have designed and implemented an enterprise-level infrastructure.

Benefits of Dedicated Server Hosting (vs. Shared Hosting):

  • No effect from other users’ load on same server – a dedicated server is just for your company.
  • Far more storage space at a lower price.
  • More granular control of user access & mailbox limits using policies. Your hosted Exchange administrator can classify groups of users into policies, which lets him change disk space and access levels very quickly by just making changes to the policy and not users individually. For example, by creating policies, POP3/IMAP/OWA/ActiveSync features can be restricted for users.

All Managed Dedicated Exchange Servers include:

  • 100% SLA – Guaranteed!
  • 24x7x365 server & application monitoring
  • No bandwidth charges or limits
  • Mailboxes up to 15 GB
  • Free upgrades to future versions of Exchange server
  • Backups: Full backups every day
  • Free license & download of Outlook 2007 or 2003, and Entourage 2008 for Macs for hosted Exchange users
  • Remote user VPN access
  • Connect via: Outlook MAPI/Outlook Web Access/RPC over HTTP/IMAP/POP3/SMTP
  • Mobility: full ActiveSync and Outlook Web Access
  • Web-based Control Panel to manage users, groups, etc. Allows for delegation of administration to multiple administrators.
  • All software licensing fees, including Antivirus, Backup, Microsoft Windows, Microsoft Exchange Server
  • Fully managed and maintained by Exchange experts
  • All regular maintenance: Windows & Exchange updates
  • Secured behind managed firewall
  • Tier-4 datacenter with redundant power and connectivity. This datacenter is also used by Fleet Bank and Fidelity Investments

Other Optional Features:

  • BlackBerry Enterprise Server
  • Good Mobile Messaging
  • Windows Mobile
  • Server-side spam filtering: user-level white & black lists. Customize threshold for Delete and Move to junk email folders
  • Windows SharePoint Services 3.0
  • Message archiving & searching for SEC 17a-4, NASD3010, Sarbanes-Oxley, and HIPAA Compliance. Unlimited storage offsite (including attachments).
  • Automatic failover to geographically diverse location
  • Office-to-Datacenter VPN
  • Automatic Disclaimer Footers
  • Migration services available from earlier versions of Exchange, Lotus Domino, and Novell

OMG Tech Solutions Unique Features:

  • 100% uptime SLA on all dedicated Exchange Servers!
  • Scanning of emails via 2 antivirus engines, updated hourly for latest definition files
  • Backup MX mail server on geographically diverse location
  • Use of “policies” to easily manage large numbers of users and control limits, access, etc.
  • Migration via split-domain, which lets you share two mail servers for your one domain and migrate over days/weeks
  • Custom application to intensively monitor Exchange server at application layer to detect issues before becoming problems
  • Use your own unique usernames/email addresses – no conflicts with other customers’ usernames
  • Custom-built platform – reliable, scalable, and secure

The OMG Tech Solutions data is co-located at Internap, a Tier-4 facility – offering redundancy via 4 major backbones, a double power grid, diesel generator back-up and security monitoring – enterprise-level infrastructure not affordable in most corporate environments.  With round-the-clock server monitoring for performance and security, OMG Tech Solutions ensures a 99.9% uptime guarantee for shared and a 100% uptime guarantee for dedicated servers. Protecting customers from the most critical security problem, OMG Tech Solutions utilizes multiple antivirus engines, updated hourly to provide the latest protection. Spam filters are used at both the server and client level to keep email free of clutter.

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